Airbnb Host Message Template

Here are all my airbnb template messages as you know the airbnb desktop site has a feature where you can use a saved message to pre populate the text field when communicating with guests. Ive spent a lot of time creating and tweaking these templates over the years and i figured this was a terrific place to share everything. This post is for hosts looking for free pre scripted airbnb template messages and instructions.

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Airbnb host message template. I found several good messages that i thought id share. How to use airbnb message templates to save time improve communication with guests. I am happy to explain more if you would like. Creating templates allows you to quickly answer inquiries.

Airbnb send a reservation confirmation and a reminder email to guests but it feels more of airbnb informing the guests not really from hosts. We also want to keep our messages personal as the hostguest relationship is what airbnb is all about. The reservation confirmation has direction and house manuals but i find that layout not so reader friendly as it is just all text we cannot add image or layout setting into our directions and house. Drip feed the relevant information at the right time.

Dear guest and on your check in date arent going to cut it. Latin hosts a company that supports airbnb hosts in latin america guides you through the steps for creating message templates in airbnb. Post includes a list of check in instructions answers to common check in questions and a sample welcome letter. First once you get a booking.

This post is for hosts looking for a pre written airbnb template to welcome guests by having a smooth check in. Share your welcome e mail templates. Here is a link to a document that i pasted togethe. Thank yous parking details etc.

There is a better updated version as well with more scripts. I found an old thread and a few recent conversations around message templates for guest communications. When i started hosting on airbnb i searched forums and articles looking for the correct way to message guests during their stay. Hosts and homes have a good number of message email templates that you can use to forward to your guests.

Communication is one of the key hosting standards used by airbnb to measure the quality of its hosts. These examples are from an external service i use to help me manage my listings but can be easily adapted to airbnb saved message feature. Answer guest queries before they come up. This post also includes a list of general check in information security deposit information that are common questions in a standard guest check in.

Having a welcome letter is a musthere is an airbnb template. We have several airbnb hosts who are using this for their location. Dont wait for questions to come in. Successful airbnb hosts know how important it is to manage every interaction with their guests in a helpful and timely manner even if sometimes that means writing the same message to many different guest.